Our office is located at the corner of Nelson and Howe Street at Nelson Square. During the hours of 7am and 7pm, please enter the building and make your way to the elevators designated for floors 1-18 — then navigate to the 11th floor for Unit 1105.

Evening (after 6pm) & Weekend Appointments

Please note, the building is not accessible after hours or on weekends. For these appointments, please wait in the lobby and your counsellor will come to get you at your appointment time.

Alternatively, you may call your counsellor at the number that was provided to you when booking your initial email or send them an email. Our Client Care Team is not available after 5pm on weekdays or on weeks, so we encourage you to call the number provided in your first session email and not the main Allura line.

Upon entry, please sanitize your hands. You may have a seat in the waiting area and help yourself to some coffee, tea, or chocolates.

The building is wheelchair accessible; our suite front door does not have an access switch for automatic opening – please inform your counsellor ahead of time if you require support and we would be more than happy to prepare for your arrival. The washrooms on our floor are universal but not wheel chair accessible. Alternatively, there is an accessible washroom available on the mezzanine floor.

Parking: There is paid parking available in the building accessible via Nelson Street and is open from 7am to 11pm, 7 days a week. There is metre parking along Howe Street between Nelson Street Helmcken Street and surrounding streets. Please be aware: There are parking restrictions between 7am-10am and 3-6pm. There is no free parking in the building.

Transit: The 04/07/14 buses run along Granville Street and are 6 minute walk away from our office. Alternatively, the #2 or #44 bus runs along Burrard Street and is a 3 minute walk to our office. The Burrard Skytrain Station is a 11-12 minute walk to our office.